What if Nothing Seems to Download or Install on My Computer?
See below for tips on the following issues:
Nothing seemed to happen when I clicked the "Download" button
If nothing seems to happen when you click the "Download" button, it's possible that the file did in fact download but your computer provided you with little or no notice of that fact. It's also possible that your computer's security settings are preventing the download.
The file downloaded, but nothing seemed to install
Note: This section applies to digital download installation files designed for Windows, not those designed for Macintosh.
If the installation file initiated, you should have seen a window similar to the following.
If you did not see this window, the installation did not run.
If you were able to download the digital download's installation file, but the installation didn't initiate or finish, you may try the following.
Manual installation using the ZIP file version
If you don't have the time to contact TexasBarBooks for assistance, if your network administrator is unable to help, and if you are trying to download the "Windows" version of the product (an executable file), you may instead try downloading the "Macintosh" version (a ZIP file). The "Macintosh" ZIP file is also Windows-compatible but will require one or two additional steps for installation:
On Windows systems, the contents of our digital download ZIP files must be manually extracted for all features of the digital download to work. After extracting the contents of the ZIP file, you may copy or move the product-named parent folder (and all its contents) to the desired hard drive location.
For digital downloads that use the TexasBarBooks Navigational Toolbar (see the current list), if the toolbar has not already been installed by a previous product's automatic-installation file, the toolbar will have to be manually installed.
TexasBarBooks Contact Information
(800) 204-2222, ext. 1499