MP3 or MP4 / Podcast files for Dispute Resolution Strategy for Keeping the Client Happy MP3s are downloadable audio-only files you can transfer and listen to on a portable MP3 player (like an iPod). MP4s are downloadable video with audio files you can likewise transfer to a compatible player. You can also listen to or view these files on your computer. Due to the vast number of MP3 and MP4-compatible devices, TexasBarCLE cannot provide technical assistance regarding transferring these files to your player. By downloading any of the files below, you are agreeing to the terms of our Usage Agreement, which prohibits transferring these files to unauthorized third parties. Click here to download the MP3 audio-only file of this presentation. Click here to download the MP4 video with audio file of this presentation.